Privacy Policy

Because Avital studio flowers (hereinafter: the “Company”) respects the privacy of the users of the websites it manages and operates (hereinafter: the “Sites”), the Company has decided to publish its policy regarding the protection of privacy on the Sites. The policy relates to the type of information collected on the Sites and the way the Company uses the information provided to it by the users of the Sites or collected by it when using the Sites.

Data Controller
Avital Flowers operates as an esek patur (independent business) registered in Israel.
Business registration address: Beit HaPoalim 6-28, Rehovot, Israel.
For all privacy inquiries, please contact: info@avitalflowers.com

General Provisions
When you use the Sites, information about you may be collected. This information may include details you knowingly provide (such as when placing an order or filling out a form), as well as technical information automatically collected.
We collect only the information necessary to provide our services and fulfill orders: full name, phone number, email address, delivery address, and order details. Payment card details are not collected or stored by us. These are processed exclusively by certified external providers.

Registration for Services
Certain services on the Sites may require you to provide personal information. Without providing the required information, it may not be possible to use these services.

The Use of Information
The Company will use personal information only in accordance with this Privacy Policy and the law, including for the following purposes:
• To process and deliver orders
• To communicate with you about orders and services
• To comply with legal and accounting requirements
• With your explicit consent, to send greetings, promotions or marketing communications in the future

Providing Information to a Third Party
The Company will not transfer your personal information to third parties except in the following cases:
• To comply with legal requirements or court orders
• To protect rights or prevent fraud
• To payment processing providers (Allpay.co.il – Israel) for secure settlement of orders
• To the hosting provider (Tilda.cc), which may involve storage outside Israel
• To courier services, for the sole purpose of completing delivery (name, phone, address)
• To our certified accountant, who has access only to invoices for legal reporting
The Company does not sell or disclose your data to any other third party.

Cookies
The Sites use cookies to improve the user experience and for operational purposes.
We only use essential cookies provided by the Tilda platform to ensure functionality. We do not use marketing or third-party tracking cookies.
Modern browsers include an option to avoid accepting cookies. If you do not know how to do this, check the help file of the browser you use.

Data Security
The Company implements strict information security systems and procedures. The Sites are secured by HTTPS (TLS encryption). Access to personal data is limited to authorized staff only.
We do not store payment card data. All payment processing is handled by external certified providers (e.g. Allpay.co.il), who are fully responsible for PCI DSS compliance.

Databases and Your Rights
Information collected will be stored in the Company’s databases. According to the Protection of Privacy Law, you are entitled to review information held about you. If you find that the information is not correct, complete, clear, or updated, you may contact us with a request to correct or delete it.
You may also request at any time that we erase your personal data. Please send such requests to info@avitalflowers.com. After verification, we will delete your data unless retention is required by law or for accounting purposes.

Your Privacy Rights:
Under Israeli law (Protection of Privacy Law, 5741-1981, as amended), you have the following rights:
• Right of access to your personal data
• Right to request correction or deletion
• Right to object to processing for marketing purposes
We will respond to such requests within the legally required timeframe.

Miscellaneous
The Sites may contain links to external websites. We are not responsible for the privacy policies or practices of other websites.
We may update this Privacy Policy from time to time. If we make substantial changes, we will publish the updated version on the website with a new effective date.

Contact us

Tel: +972533011432

E-mail: info@avitalflowers.com

Jerusalem, Karmon, 4